In-Store Pick-Up

We encourage customers to opt for in-store pick-up at UDOU, Taman Paramount, as it is free of charge compared to standard courier shipping.

Please allow 1–2 working days for us to prepare your order. Once your items are ready for collection, we will notify you via WhatsApp.

For any questions or assistance, feel free to reach out to us via Instagram DM or contact our store manager, Brian, at 016-8175110.

Shipping Info

• West Malaysia (Semenanjung): Flat rate RM6 per order – shipped via Flash Express.

• East Malaysia (Sabah & Sarawak): Flat rate RM15 per order – shipped via Flash Express or J&T Express.

• We ship on business days only (Monday to Friday, excluding national holidays).

• Orders are usually shipped within 1–2 days after payment. If we need more time, we’ll let you know.

Free Shipping:

• West Malaysia: Free shipping for orders RM120 and above

• East Malaysia: Free shipping for orders RM150 and above

Tracking:

Your tracking number will be sent via text message and email.
Didn’t receive it? Just DM us on Instagram or WhatsApp our store manager Brian at 016-8175110.

International Orders:

For international shipping, send us your full address via Instagram DM and we’ll quote the rate for you.